Privacy Policy

Last updated: May 20, 2024

1.- Controller and Description

1.1.- Controller

The data controller of this site is Stefanie Fischer (hereinafter Touch by Ally), with a registered address at TOUCH BY ALLY Skincare, Apartado de Correos 84, 07560 Cala Millor, Mallorca / Islas Baleares.

NIE: Y0442828P
Email: info@touch-by-ally.com

1.2.- Description

Acceptance of the Touch by Ally privacy policy (hereinafter "Privacy Policy") is a necessary condition for using our website, online store service for purchasing cosmetics (hereinafter the "Service").

This Privacy Policy governs the collection, processing, and use of your personal and non-personal information as a user of Touch by Ally from the effective date shown in the header.

To process your personal data, Touch by Ally complies with the applicable local and European legislation, as well as its development regulations.

2.- Information Collected

The Service can be used without providing any data, although to purchase our products, you will need to provide some personal information. The information (personal or non-personal) collected by the Service may vary depending on this.

The personal and non-personal information collected by the Service will reach us in three ways: 1) information collected automatically, 2) information provided voluntarily, and 3) information provided by third parties.

2.1.- Automatically Collected

This information will consist of:

â—Ź Information collected through cookies or similar mechanisms stored on your device, always with your consent or according to other legal grounds.
Please refer to our Cookie Policy for more information.

â—Ź The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, browser type, language, date, country, time of the request, the URL from which it originated, the URL to which it is directed, or the mobile network used, among others.

â—Ź Data related to the use of the Service and any errors detected during its use.

â—Ź Additionally, Touch by Ally uses Google Analytics, an analytics service provided by Google, Inc., based in the United States, with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, cookies are used to collect information, including the user's IP address, which will be transmitted, processed, and stored by Google under the terms set forth on the www.google.com website, including the possible transmission of such information to third parties for legal reasons or when such third parties process the information on behalf of Google.

In any case, you can disable Google Analytics cookies from here.

2.2.- Voluntarily Provided

This information will consist of:

â—Ź The data required by Touch by Ally to create an account: first name, last name, email address, and password.

Mandatory fields will be marked with an asterisk.

If you register on behalf of another person through the Service, you guarantee that you have lawfully obtained the personal information and consent of those other individuals before providing us with their data.

Regarding the password, as a user of the Service, you are responsible for protecting it. In this regard, you will assume any damages that may result from its misuse or sharing it with third parties.

â—Ź The data required by Touch by Ally to complete the purchase of the desired product: first name, last name, email address, address, payment method, among others.

Mandatory fields will be marked with an asterisk.

If you make a purchase on behalf of another person through the Service, for example, as a gift, you guarantee that you have lawfully obtained the personal information of those individuals before providing us with their data.

â—Ź Personal or non-personal information that may be included in messages sent through the established contact channels of the Service, such as the subject, email address, attachments, and message.

â—Ź Personal or non-personal information that may be included in comments on blog posts, such as your name and message.

â—Ź Your photo, name, nickname, or geolocation if you choose to participate in any of our social media activities.

â—Ź Information related to the affected person, as necessary for the evaluation of an adverse health event, especially:

  • Marital status, identity, identification, and contact data: last name, first name, date of birth, postal address, email address, and phone number to contact you if you wish to receive follow-up on your notification.
  • Information related to personal life: data related to the use of the incriminated product strictly necessary for the evaluation of the adverse health event.
  • Information related to health: description of adverse effects (type of reaction experienced), if sick leave was prescribed and for how long, if hospitalization occurred, among others.

â—Ź Information related to the person who reported the adverse health event (including, where applicable, the healthcare professional who may provide details).

This person is informed that, in this case, their identity will no longer be confidential. Therefore, they must only provide the information requested by Touch by Ally to comply with its obligations regarding cosmetovigilance and nutrivigilance.

2.3.- Provided by Third Parties

This information will consist of:

â—Ź Information provided by payment systems or credit card processors, such as the time of purchase or its amount.

â—Ź Information provided by delivery services that deliver your order, such as the date and location of delivery.

â—Ź Information provided by social networks or similar services.

3.- Rights and Purposes

We inform you that completing the forms is voluntary. However, if you do not fill out the required fields, some features of the Service may not be available or may be limited.

The personal data you provide will be incorporated and processed in the Touch by Ally Register of Processing Activities to address your requests, provide the requested service, and keep you informed about company activities and services.

You can exercise your rights of access, rectification, deletion, limitation of processing, opposition, and portability of your personal data at any time by emailing: info@touch-by-ally.com or by mail to: PolĂ­gono 4, parcela 1024, CP 07540, Son Carrio, Balearic Islands.

In both cases, you must identify yourself with your full name and provide a copy of your ID or national identification card, if necessary.

If you have given consent for a specific purpose, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Furthermore, if you believe there is a problem with how Touch by Ally is handling your data, you can submit a complaint to the relevant data protection authority, with the Spanish Data Protection Agency being the authority in Spain.